Join Our Team: Where Your Admin Skills Make a Real Impact!

At SALHN, our people are everything, and when they need support, we step up. That's where you come in! We're on the lookout for a sharp and dedicated Claims Administration Officer to join our dynamic Work Health and Safety and Injury Management team. If you're someone who thrives on precision, loves to keep things running smoothly, and wants to make a real difference in a vital healthcare network, this could be your perfect opportunity.

Working under the guidance of the Manager, Work Health and Safety and Injury Management, you'll be instrumental in delivering a fair, efficient, and cost-effective workers' compensation service across SALHN. A key aspect of your role will be the precise management of a portfolio of low-risk, short-term cases, guaranteeing our team members receive support they need.

About the role: 

Duties for the role will include:

• Drive the efficient and equitable management of straightforward, short-term claims, ensuring our people receive the support they need swiftly and in line with all the rules.
• Take the lead in processing vital financial transactions, from payroll to invoices, ensuring accuracy and contributing to sound financial management.
• Master our data system, ensuring every claim detail is accurately recorded and maintained, contributing to seamless operations and legal compliance.
• Partner with various teams – from injury management to finance – fostering open communication and proactively resolving issues to build a supportive workplace.
• Assist in identifying and implementing smarter, more efficient ways of managing claims, helping to enhance our service delivery and financial performance.

About you:

• Proven ability to work effectively within teams and autonomously, managing workloads to meet deadlines.
• Good interpersonal skills including the ability to communicate effectively, both verbally and in writing with all levels of staff and others involved in the claims management process. 
• Skilled in administrative tasks, database management (SIMS, Microsoft Office), and providing client-focused services.
• Experience in providing advice on worker's compensation claims and delivering high-quality, safe care.
• Experience in managing low risk claims.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Jasmine Sim, Claims and Data Officer, (08) 7117 0369, or Jasmine.Sim@sa.gov.au

Application Closing Date: 11.55 pm Sunday 11th May 2025

Attachments:

• 901780 - ASO3 Claims Administrator Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 901780