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Research Support Officer - Be Part of Life-Changing Medical Discoveries

Join SA Health as a Research Support Officer and play a key role in coordinating clinical research projects that improve patient outcomes across South Australia. This full-time contract position until November 2026 offers the opportunity to work with leading researchers while managing databases, supporting regulatory compliance, and facilitating groundbreaking medical studies. Based in Adelaide's Southern Metropolitan region, you will be part of a collaborative team advancing healthcare innovation within one of Australia's premier health networks.

About the role: 

Reporting to the Manager, this role is responsible for providing confidential administrative support to the Unit Manager and the Clinical Research team in the day-to-day management of the administrative functions of the Clinical Research Unit ensuring its effective delivery, by providing efficient and responsive customer service, effective resource management, diary management, preparing agenda and minutes of meetings, maintenance of databases, and invoicing. 

Duties for the role will include:

• Ensure the day-to-day administrative functions of the Clinical Research Unit effectively delivered,
• Plan for and notify medical, nursing staff of planned and unplanned leave for trial requirements,
• Provide continual and relevant data and information on changes to clinics, rules, and requests from clinicians,
• Apply policies and procedures applicable to Clinical Research Unit clinics,
• Manage the official records created and received according to relevant legislation, policies, and procedures. 
• Maintain cost centre records, monitor expenditure for all purchases within the Clinical Research Unit, and support financial reconciliation within the unit. 
• Ensure all patient enquires are responded to confidentially and effectively including assessing needs and offering appropriate service or assistance,
• Assist Research staff to resolve issues relating to trials and patients,
• Maintain accurate statistics to minimise patient risk

About you:

• Proven ability to work effectively under general direction, either independently or in a team,
• Ability to resolve issues, meet deadlines and effectively use work related resources and information,
• Demonstrated written and verbal communication skills to liaise effectively across a multi-disciplinary environment, including the capacity to communicate collaboratively with a range of staff and customers,
• Ability to contribute to support continuous improvement and business support, including evaluating work procedures, implementing new systems and accurately managing data in databases and information systems. 
• Experience in the use of Microsoft office (Outlook, Word, Excel, Access and Power Point),
• A high level of competency in the use of computers, word processing and office administration processes and procedures,
• Experience in carrying out a wide range of administrative duties

Please see the attached Role Description for additional information.

Want To Know More? Contact: Aimee Cayzer, Nurse Consultant, 0482 130 622, Aimee.Cayzer@sa.gov.au

Application Closing Date: 11.55 pm Sunday 1 March 2026

Attachments:

• Research Support Officer – Clinical Research Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 930749