Careers search

• Women's and Children's Health Network, Child and Family Health Service, Business & Service Support / Referral Unit, Kaurna Land, Adelaide 5000
• Salary
  • Classification - ASO2 - Administrative Services Officer L2 - $58,709.00 to $63,154.00 + Superannuation and Salary Sacrifice Benefits
• Multiple positions available
  • Full Time / Part Time (preferably Tuesday - Friday availability)
  • Permanent and Temporary roles (Temporary until 11 Sep 2026)

About the Opportunity

We currently have an exciting opportunity to join the Child and Family Health Service team as Referral Unit Officer, where you will be responsible for:

• Providing confidential and accurate administrative support, ensuring timely processing and data integrity of CAFHS referrals across the state.
• Managing client bookings and appointments efficiently, prioritizing urgent needs while delivering a customer-focused, professional service.
• Maintaining and updating client information systems, contributing to continuous improvement and compliance with SA Health data standards.
• Serving as a friendly and responsive point of contact for internal and external customers, handling enquiries with professionalism and courtesy.
• Collaborating with the team to foster a positive, safe work environment and support ongoing training and quality improvement initiatives.

About You

To be successful in this role, you will have:

• Proven ability to organize workload, prioritize tasks, and maintain high accuracy in administrative duties.
• Strong interpersonal and communication skills, with the ability to interact professionally and sensitively with diverse clients and stakeholders.
• Demonstrated experience in providing effective administrative support, including data entry, information management, and use of Microsoft Office and other computer applications.
• Ability to maintain confidentiality, adapt to changing environments, multitask, and solve problems independently and within a team.
• Knowledge of health information systems and principles of confidentiality is preferred.

What WCHN Can Offer You

• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital. Note: Does not apply to network community sites.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

About Us

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia.  We offer:

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Want to know more about WCHN opportunities?  Click Here to discover how you can Realise you Potential and join one of the many teams at the Women’s and Children’s Network to make positive change in our community.

Stay connected with our Network!  Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do. Click here to join the conversation.

Special Conditions

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

Application Instructions

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.

Other Important Information

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries

Anne-Marie Butcher - Referral Unit Manager, Phone: 81616956, E-mail: annemarie.butcher@sa.gov.au

Application Closing Date: Friday 26 September 2025 - 11:55pm

Useful Links

ASO2 - Referral Unit Officer - CaFHS - Role Description 913733.pdf