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Make a Difference in Patient Care: Join SALHN as a Patient Services Assistant - Emergency Department

At SALHN, our mission is simple but powerful: to build a thriving community by consistently delivering reliable and respectful health care for, and with, all members of our community. 

As a member of the hotel services team, our Patient Services Assistants in the emergency department work across a rotating 24/7 roster undertaking a diverse range of indirect care including: 

• Cleaning as per the SA Health Cleaning Standards for Health Care facilities.
• Supporting patient flow in the Emergency Department to maintain timely patient movement
• Fetch and Carry Handling Tasks.
• Assisting with loading, unloading, and transporting patients with the appropriate equipment.
• Aiming to improve the quality of work processes and individual work practices

About you:

As a self-motivated person, you will have experience in delivering quality customer service. Empathy is a big part of the role, and we want you to bring your life and work experience to enable us to provide our patients a safe and caring environment. The role can be physically demanding, not only is this a great way to keep fit and physical but manual dexterity will go a long way to helping you succeed.

Why Work with us?

You will have the ability to work with minimal supervision and as an effective team member, exercise judgement on day-to-day tasks and have a flexible approach to your work and routine. The hotel services division offers the opportunity to connect with new people every day and put your interpersonal skills to excellent use.

This is all in addition to the standard benefits of working for SALHN including:

• Access to Salary packaging to pay for things like mortgage or rent before tax, increasing your take home salary;
• A range of flexible work arrangements for staff; and
• Living and working in the Southern region offers a relaxed, family-friendly lifestyle where you can achieve a great work-life balance.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Kieran Malcolm, Floor Manager, Hotel Services FMC, 0478 264 868, kieran.malcolm@sa.gov.au

Application Closing Date: 11.55 pm 2nd July 2025

Attachments:

• 907072 Patient Services Assistant - Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 907072