Careers search

Step into a key role as an Injury Management Business Partner managing end to end claims!

About the role: 

The Injury Management Business Partner - Claims directly reports to the Injury Management Team Leader ensuring the prompt, comprehensive, effective, and efficient claims management functions in accordance with the applicable legislation and regulations, SA Health Policy, and relevant public sector award entitlements. The primary responsibilities for:

• Developing and implementing claims management processes which support the strategic objectives of SA Health which meet or surpass our legislative requirements under the Return to-Work Act (SA) 2014.
• Providing advice and guidance on the management of workforce injury claims to stakeholders to ensure a coordinated, consistent, and equitable approach.
• Creating strategies to achieve the best possible and cost-effective resolution of acute, medium and high risk / complex claims.
• Preparing briefings and Ministerial correspondence in response to workers compensation matters on behalf of the SALHN Chief Executive Officer.
• Representing SALHN on workers compensation negotiations and representation at the South Australian Employment Tribunal.
• Reviewing and monitoring reports to ensure opportunities for improvement are identified and actioned with a focus of continuous improvement and best practice.

About you:

• Relevant tertiary qualification and/ or equivalent knowledge of Personal Injury or Work Injury management, workers compensation legislation or demonstrated significant experience in the application of claims management principles
• Extensive experience and proven competency in coordination and management of medium to high risk claims, including serious injury and additional compensation
• Demonstrated ability to work effectively within a small team collaborating to balance workloads to assist with achievement of team deadlines in a timely manner.
• Strong negotiation skills in a clear, concise and effective manner with individuals including employees, senior management, health professionals, solicitors and a range of key stakeholders.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Selina Schuster, Manager WHS and Injury Management, selina.schuster@sa.gov.au or (08) 7117 0347

Application Closing Date: 11.55 pm Tuesday 6th May 2025

Attachments:

• Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 901703