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• Department for Health and Wellbeing – Office of the Chief Psychiatrist – Safety and Quality
• Multiclass – Full Time / Ongoing Appointment
• $108,109 to $116,864 – AS07
• $104,180 to $111,746 – AHP3
• $125,183 to $130,779 – RN/M3

Overview:

The Safety, Quality and Risk Officer is responsible for coordinating and supporting the achievement of high standards in the organisation and delivery of mental health services. This includes monitoring the treatment of voluntary and involuntary consumers, ensuring the rights of individuals with lived experience of mental health conditions are upheld, managing clinical risk, monitoring patient incidents, and leading serious incident review processes, investigations and inspections. The role also involves conducting in-depth analysis of clinical performance and improvement data, identifying trends, and producing comprehensive reports to drive continuous improvement and support the delivery of integrated, safe consumer pathways.

About The Office of the Chief Psychiatrist, Safety & Quality team:

• Strategic Leadership: Provides strategic leadership under the direction of the Chief Psychiatrist to ensure the delivery of safe, high-quality mental health services across South Australia through effective governance, clinical excellence, and continuous improvement.
• Collaborative Stakeholder Engagement: Builds and maintains strong partnerships with internal and external stakeholders to coordinate, monitor, and report on safety, quality, and clinical risk management.
• Lived Experience Engagement: Embeds consumer and carer perspectives, including the voices and experiences of First Nations Australians, into safety and quality initiatives. Actively supports the lived experience workforce and promotes their participation in strategic processes to ensure services are culturally safe, responsive to diverse needs, and aligned with the rights of individuals accessing mental health care.
• Investigations and Reviews: Conducts investigations and reviews to uphold high standards, address risks, identify areas for improvement, and strengthen safety and quality frameworks.
• Inspection Program: Implements a structured inspection program to assess service quality, ensure compliance with standards, identify risks, and drive continuous improvement.
• Policy and Standards Development: Leads the development and implementation of policies and standards to promote best practices and foster a culture of safety and accountability across mental health services.
• Research and Quality Improvement: Collaborates with stakeholders to initiate and facilitate research and quality improvement activities aimed at enhancing clinical practice and ensuring the effectiveness of safety, quality, and clinical risk management frameworks, and analysing data and key performance indicators to measure progress and drive evidence-based improvements.

Benefits:

• Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
• Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Professional Development: Opportunity to apply for reimbursement of eligible professional development activities, and access to dedicated leave for ongoing learning.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to SA Health staff and their families. 
• Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Our Commitment to Diversity and Inclusion
SA Health is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

• Some intra, interstate and international travel may be required.
• Must have a current, valid and unencumbered driver's licence.
• May be required to work at any site within SA Health.

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref:  899042

Criminal History Screening Requirement

• A National Police Certificate (NPC) for employment involving 'Unsupervised Contact with Vulnerable Groups' is required for this position (e.g. aged care employment or work involving vulnerable clients).
• A DHS 'Aged Care Sector Employment Screening' is required for this position.
• A DHS 'Working With Children Check' (WWCC) is required for this position.

Immunisation Risk for this position is Category C (minimal patient contact)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Special Conditions

For ASO7

• Tertiary qualifications in a relevant discipline and / or extensive public sector experience.

For AHP3

• An appropriate degree or equivalent qualification which gives eligibility for full membership with the Australian Association of Social Workers, or
• An appropriate degree or equivalent qualification which entitles registration as an Occupational Therapy with Occupational Therapy Australia, or
• An appropriate degree or equivalent qualification which entitles registration with the Pharmacy Board of Australia, or
• Master’s Degree in Clinical Psychology or equivalent qualification recognised by the PsyBA and general registration with PsyBA with an endorsed area of practice in Clinical Psychology.

For RN/M3

• Registered or eligible for registration as a Nurse with the Nursing and Midwifery Board of Australia and who holds, or who is eligible to hold, a current practicing certificate.

Enquiries

Elana Ashton
Executive Assistant
Phone:  8226 5985
E-mail:  Elana.Ashton@sa.gov.au

Application Closing Date

Thursday, 08 May 2025 – 11:55PM

Attachments

• 899042 - ASO7 - Safety, Quality and Risk Officer - Role Description.pdf
• 899042 - AHP3 - Safety, Quality and Risk Officer – Role Description.pdf
• 899042 - RN3 - Safety, Quality and Risk Officer – Role Description.pdf
• Australian applicant guidelines
• International applicant guidelines