Operational Services Officer

Job no: 915047
Work type: Full time
Location: Adelaide Metro Southern
Categories: Administration, Business and Management

Central Adelaide Local Health Network

  • Statewide – SA
  • Salary OPS2 $58,709 - $63,154 p.a. + Superannuation & Salary Sacrifice Benefits
  • Temporary, full time position available until 16 October 2026

About the role

As an Operational Services Officer, you’ll play an important role in supporting the delivery of efficient and reliable laboratory services. Working under general direction, you’ll apply your skills and knowledge to a variety of tasks, including sorting and accessioning specimens in line with established protocols, ensuring accurate data entry, and assisting with preparatory duties, specimen storage and transport. Your attention to detail and commitment to quality will help ensure that critical processes run smoothly and contribute to the overall effectiveness of the laboratory.

In this role, you’ll also be the first point of contact for both internal and external customers, managing enquiries with professionalism and care. By providing clear communication and dependable support, you’ll help maintain strong working relationships and ensure that client needs are met in a timely and responsive manner. This is an excellent opportunity for a motivated individual to contribute to essential health services while building valuable experience in a supportive and collaborative environment.

About You

You’re a reliable and motivated team player who thrives in a busy environment and takes pride in producing accurate, high-quality work. With strong attention to detail and a customer-focused approach, you bring the skills and attitude needed to contribute effectively to laboratory services.

  • Teamwork and communication – Proven ability to work collaboratively, foster cooperation and communicate effectively with colleagues and clients.

  • Accuracy and reliability – Strong attention to detail with the ability to prioritise tasks, meet deadlines and maintain high standards under pressure.

  • Technical capability – Experience using computers, information systems and databases, with knowledge of pathology laboratory operations highly regarded.

  • Customer service focus – Skilled in managing enquiries with professionalism, demonstrating initiative, and escalating issues appropriately when required.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

  • Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
  • Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
  • Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
  • Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 915047

Enquiries to:

Name: Lorraine Sobol, Pre Analytical Manager
Phone: 8204 4487
E-mail: lorraine.sobol@sa.gov.au

Application Closing Date

11:55 pm Friday 3 October 2025

Attachments

Download File 915047 OPS2 Operational Services Officer (Laboratory).pdf

Australian applicant guidelines

International applicant guidelines

Advertised: Cen. Australia Standard Time
Applications close: Cen. Australia Standard Time

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Categories

SA Health

Locations

Metropolitan South Australia

Work type

Local Health Network / Business