Careers search

• Full Time / Ongoing
• ASO3 / $71,589.00 - $76,033.00 p.a.
• 5063 / EASTWOOD

About the Role:

SA Ambulance Service (SAAS) is seeking a motivated and customer-focused HR Officer to provide HR services and information to employees and leaders across SA Ambulance Service. This role presents an opportunity to support the dedicated and highly valued staff of SA Ambulance who undertake the vital work of caring for the South Australian community in times of need, contributing to an organisation that makes a meaningful difference every day.

Working within a small, supportive team, you will deliver efficient, high-quality customer support and transactional HR services in a fast-paced, high-volume environment. The role requires strong attention to detail, excellent communication skills, and the ability to manage competing priorities while maintaining a high degree of accuracy.

As an HR Officer, you will provide a broad range of administrative and transactional HR services, helping ensure our employees are supported throughout their employment journey.

Key responsibilities include:

• Providing advice and support to employees and leaders on employment conditions, leave entitlements and HR-related matters
• Generating employment contracts, letters and employment documentation
• Coordinating employee onboarding and offboarding processes
• Processing changes to employee conditions and employment records
• Working collaboratively with Shared Services SA to investigate and resolve escalated payroll matters
• Maintaining accurate employee records and HR systems
• Delivering responsive, professional and empathetic customer service across a diverse workforce
  Contributing to a positive team environment and continuous improvement initiatives

About You

You are a highly organised and detail-oriented professional, who enjoys helping others and takes pride in delivering quality service.

To be successful in this role, you will have:

• Experience in HR administration and/or payroll within a medium to large organisation
• Strong attention to detail and a commitment to accuracy
• Demonstrated ability to work effectively in a fast-paced, high-volume environment
• Excellent verbal and written communication skills
• Strong customer service skills, including empathy, professionalism and a solutions-focused approach
• The ability to manage competing priorities and meet deadlines
• A collaborative approach and willingness to contribute positively within a small team.

Experience working within the public sector, healthcare, or a complex industrial environment will be highly regarded, but is not essential.

 Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people. 

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care. 

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability. 

SAAS Values 

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do. 
 
TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals. 

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities. 
 
RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with. 
 
COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve. 
 
CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them. 
 
AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level. 

Submitting an application:

Please upload your current CV and a cover letter when you apply. Your cover letter is your chance to introduce yourself and demonstrate how you meet the essential criteria listed in the role description. Make sure you highlight your relevant skills, experience, and personal qualities.  

We’re looking for a genuine effort to address these points, so take the time to tell us how you’re a great fit for the role! 

Smart Salary Packaging  

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit https://sagov.smart.com.au/  for more information. 

Application Information:  

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.  

• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 

• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.  

• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. 

Job reference: 940615

Enquiries to: Rachel Stephenson, HR Manager - rachel.stephenson@sa.gov.au

Application Closing Date: Sunday 21 June 2026 @ 11:55pm

Attachments:

 Human Resource Officer - [ASO3] - Workforce Services - [Multiple Positions] - Role Description - 01102018.pdf

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